Shipping
Shipping information:
Handling time
Orders will be packed and shipped from Melbourne, Australia within 3 business days.
Business Days
Business days do not include weekends or public holidays.
Sales Periods
There may be a delay of up to 2 days during our sale periods.
Order Tracking
Once you receive your shipping confirmation email you can track your order.
Exceptions on tracking for lightweight orders where we have offered Free Shipping (these will not have tracking).
Custom and Duty charges
Deliveries to countries outside Australia might incur customs or import taxes. Unfortunately, since we don't have any control over these charges and we can't cover them for you.
Questions
If you have any questions about your order, please email info@ostaracollection.com or DM us directly on our website.
Delivery Location |
Delivery Option |
Australia (standard) |
Standard Shipping FREE (orders over $99) |
Australia (Express) |
|
New Zealand |
FLAT RATE Standard shipping $14.95 |
U.S & Canada |
FLAT RATE Standard shipping $14.95 |
UK |
FLAT RATE Standard shipping $14.95 |